IT SUPPORT

IT Services

IT Support | Your Remote ETO

We provide a wide range of specialist IT support and networking services, onsite and remotely, to ensure the smooth operation of all your IT infrastructure.

Dedicated, certified engineers are on duty to monitor, identify, and resolve any issues, and OceanWeb is committed to keeping your technology running to optimum capacity.

Our remote ETO service is used by over 40 yachts worldwide. We’re proud of our customer service and consistently receive excellent feedback from captains and crew.

IT Support Services
IT support services
IT support services

FIXT! Proactive Network Monitoring

FIXT! is our in-house network monitoring system, which is available as part of our comprehensive IT support solution. Using this state-of-the-art system, we can detect faults before they become disasters, provide proactive remote support and maintenance, and ensure tech performance on board is always working at its maximum.

Through FIXT!, our engineering team are alerted to any connectivity issues as they arise. This allows the team to begin work on identifying the issue and finding a resolution – often fixing problems before our clients have even noticed any services are down.

Live monitoring of networks

Management, repair and upgrade of systems

Comprehensive remote and onsite support

On board and remote backup systems

End device security

Asset management

Customisable security notifications and alerts