IT SUPPORT

IT Services

Superyacht IT Support Services

We provide a wide range of specialist superyacht IT support and networking services, onsite and remotely, to ensure the smooth operation of all your on board IT infrastructure.

A team of dedicated, certified engineers are on duty to monitor, identify, and resolve any issues, and are committed to keeping your technology running to optimum capacity.

Our remote ETO IT support service is used by over 40 yachts worldwide. We’re proud of our customer service and consistently receive excellent feedback from captains and crew.

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FIXT! Proactive Network Monitoring

FIXT! is our in-house network monitoring system, which is available as part of our comprehensive superyacht IT support solution. Using this state-of-the-art system, we can detect faults before they become disasters, provide proactive remote support and maintenance, and ensure performance on board is always working at its maximum.

Through FIXT!, our engineering team are alerted to any connectivity issues as they arise. This allows the team to begin work on identifying the issue and finding a resolution – often fixing problems before our clients have even noticed any services are down.

Live monitoring of networks

Management, repair and upgrade of systems

Comprehensive remote and onsite support

Onboard and remote backup systems

End device security

Asset management

Customisable security notifications and alerts